SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits well. Nice print. Thank you
Perfect to replace a T-shirt. It is better not too request the zipper I think. To test
Nice drawing and beautiful colors. Order 2XL if you make L. It reminds us of our childhood. Very nice drawing of the Green Monster in the back
eran bastante más grandes de lo marcado en la tabla
Ótimo
Well received this day
All the same, the first one for quite comfortable, to see when I wash it and revive it
Buena camiseta con buenos colores. Mido 1.78 y peso 80 kilos y las XXL me queda bien,apretado lo justo ya q no me gusta muy muy apretado.
I arrive very quickly and appreciate the quality and size were perfect. I recommend the store
perfecta y rápida la entrega.
Very good material, recommended
Perfect, I wear a xl of normal clothes and this xxxl fits me perfectly. Thank you very much
182/85 XL for small
Thank you for the fast delivery to Finland. The product is really good, I am 189cm and 95 kg and the size is perfect, I recommend.
Tal and as is described
Nice jersey. Received quickly. Good value for money.
Beautiful shirt is a great fabric and workmanship, sorry that was very fair in my husband, but we will get a larger number of the same model, bought XL was well justinha but it has protruding belly, just so that was fair, those will be perfect.
Just a little small to be L I stay very busy but I charm the design
Looks good. It's for gift you haven't seen her yet
Good fabric
Excellent quality I recommend
Exact product to description, excellent quality sports fabric I recommend and recommend to store it takes me 17 days buy 05/07/21 arrival 22/07/21 excellent item
Top shirt like the description
Shirt perfect… Tip: Always ask a larger number than wears.
Its really nice, the fabric looks good. I have tried on bike and it is really comfortables. The size matches EU standards .