SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jersey fit perfectly, high quality! Fast shipping
Muy bien
this is the second jersey I buy of this kind. amazing quality for the price.
175cm 73kg's day. Very tight harness. Nail wear degree is no and very perfect four.
Very good product. I arrive Fast and the quality is excellent. I recommend it to 100%.
very thin and quick dry fabric. had a small quality issue and store resolved quickly.... will order again. one suggestion to the seller to put color names. black and blue looks both black at ordering page....
1,73 m 80 kg. size XL was fair. If like wider can get 1 or 2 sizes bigger. Great fabric. Very elastic. Fit to the body.
180cm, 74kg, the size m is an aero fit for me and the quality is also very nice. but the color is a little bit brighter than the descriptoin.
1,86 de altura com 78 kg. O tamanho L ficou bem justo do jeito que costumo usar. A cor laranja e bem chamativa, gostei bastante. Ótima para ser visto de longe o que em uma bike é muito bom.
Another excellent service from this store. This is my second order, which I placed on Aug 3 and received in Canada on Aug 11! The jersey fit is very good, tight but comfortable, it's like you're wearing nothing. I ordered size M, I'm 5'7" tall and weigh 159 lbs. I wore the jersey yesterday when it it was 26-28C and the jersey felt really comfortable. I liked that the jersey wicks away the sweat and dries quickly. Hopefully, the seller continues to provide excellent service.
Within two weeks delivered and very surprising how the fit and quality is for this price.
Would highly recommend this store/shop. Great quality of items. Definitely a bang for the buck. Arrived in less than 2 weeks. Will definitely buy again
Okey
Quality is good, the size could be taken more, sits tightly. 169 cm. 64 kg. The fabric is thin, for an amateur, but very well blown.
9일만에 도착 매우빠른배송 정확한 제품
Excellent quality.! It looks great, the fabrics are soft and elasticated. Color equal to description photo. I recommend it to this salesman.
Very good product. 1,77 m/ 67 kg size M is perfect.
Fabric first, like very surprised me product is very top quality compare with other, the same value. Worth every penny.
The quality is very good, fits perfect. The shipment has been quick.
5’11” 165 lbs. Fits well. A little short on torso for me personally but hugs well. Went true to size. For looser fit, size up. Very nice stitching, seams, finish etc and came quicker than estimated. Will update over time with washes/rides
Very fast shipping, reached at UK within 10 days. product as per description.